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Customer Reviews

Jordan Brooks April 30, 2025

The process was very easy! Monica Baena provided excellent customer service and was extremely helpful and responsive!

N Inc April 30, 2025

I would like to sincerely thank the **Simply Homes management team and staff** for their outstanding support during my family’s two-year stay. From the beginning, they have gone above and beyond to ensure that any issues—whether minor or major—were addressed promptly and professionally. Their **maintenance team** was always responsive and efficient, handling everything from small repairs to larger concerns with care and attention. The **yard work** was consistently maintained, helping us enjoy a clean and welcoming environment around our home. One of the things I appreciated most was their **flexibility and understanding** when it came to rent payments during challenging times. That level of compassion and professionalism is rare and meant a great deal to me and my family. A special thank you goes to **Ms. Lucy Lardy, Assistant Property Manager**, who was incredibly helpful and professional on numerous occasions. Her **responsiveness, attention to detail, and willingness to go the extra mile** made a real difference for us. Whether she was assisting with maintenance requests, clarifying lease details, or simply being available to answer our questions, Ms. Lardy consistently provided excellent service with a positive and respectful attitude. Her dedication and support truly stood out and played a significant role in our positive experience with Simply Homes. Living in a Simply Homes property gave us a true sense of **stability, comfort, and support**. I highly recommend them to anyone looking for a **reliable, responsive, and family-friendly** rental experience. V/r The Cochran's

sonia navarro May 1, 2025

Thankful to Mónica Baena from Simply Home. Her attention and help with our payment process were excellent. She was always attentive, wonderfully responsive, and excellent service.

Sidney Weaver May 1, 2025

I had an issue recently, and Ashley was amazing in helping me sort it out. She was super friendly, quick to respond, and really listened to what was going on. She kept me updated the whole way through and made sure everything got taken care of without any added stress. Honestly, she made a frustrating situation way easier to deal with. Big thanks to Ashley—she really came through!

Ausha Rodriguez May 2, 2025

Ashley was wonderful with assisting me and solving my issue in the mist of me being frustrated

Tracie Harrell May 2, 2025

Ty Combs was a tremendous help in our lease renewal process. She went above and beyond what was expected. Her patience was above outstanding.

Darnell Lipovsky May 2, 2025

Ashley has been AMAZING to work with! Always returns calls. She answers all our questions, explains process, makes suggestions and works fast. Customer service is impeccable! That’s a big deal these days.

Ayana Whitehead May 10, 2025

I would like to thank Nova for her patience and support with helping me through the online application process. She was professional and her customer service is excellent. She stayed on the phone with me until my application was submitted properly. Nova said my application would be processed and I would receive the next step that day or the following day. That happened just like she said, I received the next step in the process. I am 100% satisfied with Simply Rent’s employee Nova. It is people like her that make working with a business as a customer worth it!

Ian Fletcher May 12, 2025

Adam and Carlos provided a quality repair in a timely fashion. Courteous to speak to, got the job done, cleaned up and gone without hassle

Kimberly Turner May 14, 2025

Angela is one of the best customer service reps I have experienced. I was in a frenzy and she kept reminding me that she is here to help me. I finally calmed down. You only have 5 stars, but she deserves 10+.

Chatsidy Pipkins May 14, 2025

I called maintenance with an emergency and they really helped out in a timely manner. The service was excellent

Jordan Sekula May 17, 2025

Adam was amazing! He did a really good job. He was at my house for about 45 mins and fixed our bedroom sink as well as our kitchen sink. He inspected our water pressure and fixed that for us as well! He was a really nice guy. Thank you Adam!

D K May 7, 2025

Lucy, I would like to say thank you for being very compassionate and empathetic to me when I called you. Great customer service. I really appreciate you answering my questions and taking your time with me. Your kindness will never be forgotten.. You took out the time to talk with me and explain everything to me, very understanding of the passing of my Husband. Camillo should be very happy that you are part of their team. You made my move out very smooth and for that I will be forever grateful to you. Once again, Thanks for Superior customer service. Darlene Kirk

nurse burley April 30, 2025

Been a Camillo resident for 4 years now and I have enjoyed my experience. Special thanks to Ty Combs for making the lease renewal process a breeze and also getting my home new carpet installed for the stairs, just got my new carpet today and my home feels brand new again. This company does have a lot of resources for the residents and there is some feeling of community as well. I have no major complaints and if I did I can easily call them and feel heard. They worked with me during the time when I was hospitalized and diagnosed with chronic illness and I really appreciated how they worked with me. Humans working together. Very good. Thank you.

Scott Tillman May 14, 2025

I will say that this company is A++ because of the wonderful customer service. I needed assistance and Lucy was great and worked with me.

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